Star Trek Wines

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Contact customer service with your email address, order number and a brief description of the broken/damaged items. Photos of the damage or broken items might be requested. Upon review and approval, a replacement order can be issued.

What should I do if my wine is damaged or broken?

Frequently Asked Questions

Replacement and Refund Inquiries

What is your return policy?

How do I track and make changes to my shipping address?

How do I cancel my order?

What happens if my wine arrives damaged?

Returns

Out of stock item inquiry?

How much does shipping cost?

How do you ship your wine?

Should I ship to my home or my work?

How do I change my shipping address?

How can I cancel and/or refund my order?

How do I track my package?

How do I make changes to a shipment that has already gone out?

What should I do if I know I will not be home at the time of delivery?

What do I do if you miss my delivery?

Damage has occurred during shipment. What should I do?

Why does someone have to sign for my package?

Do you ship to my state?

Do you ship overseas? To Canada?

I have a question that is not listed; whom should I call?

Do you sell in stores?

Order History

Which products are shipping NOW?

Using Shop Pay Installments

Holiday Closure Dates

We can ship to the following states

States We Ship To

Online wine sales delivered to your door

Ordering Wines Online

Terms and Conditions

Privacy Policy

What should I do if my wine is damaged or broken?Updated 4 months ago