Damage has occurred during shipment. What should I do?Updated 15 days ago
At Star Trek Wines, customer satisfaction is important to us. If your order arrives damaged, is lost in transit, or you receive an incorrect item, please contact our Customer Service team at [email protected] and we will do our best to assist.
Customers have up to 30 days from the delivery date to submit a claim. Upon review and approval, a replacement order may be issued.
**The sale and shipment of alcohol are subject to applicable state laws and regulations.