Privacy PolicyUpdated 2 years ago
Welcome to Star Trek Wines
Because your privacy is very important to us, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps we take to safeguard it. This statement applies to Personally Identifiable Information collected from our customers. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. By visiting this website, you are accepting the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please leave this website and do not use it.
“Non-Personally Identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. We may gather certain information about you such as age, date of birth and gender. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.
We welcome any and all questions and feedback.
For privacy-related issues, please contact us at:
Star Trek Wines
Customer Service
250 West 57th Street
9th floor
Suite 932
New York, NY 10107
Email: [email protected]
1. INFORMATION WE COLLECT
a. Personally Identifiable Information
We may collect Personally Identifiable Information when you:
Inquire about our services
Request product information
Participate in a marketing survey, promotion or event either online or offline.
Correspond with us, or
Otherwise volunteer information.
b. Non-Personally Identifiable Information
Our website collects some non-personal information about you using clickstream technology so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
2. USE OF DATA WE COLLECT
a. Personally Identifiable Information
At Star Trek Wines, we always want to provide you with the best possible experience. In order to do this, we use your Personally Identifiable Information to allow us to:
Provide the services you request;
Send you promotional offers we believe will be of interest to you;
Provide information concerning product recalls or improved merchandise selection.
Your email address may be shared with third parties with whom we have advertising and promotional agreements. Instructions for unsubscribing from any newsletters, promotions or non-transactional related emails are included in every email.
b. Non-Personally Identifiable Information.
We use the Non-Personally Identifiable Information from our customers and other visitors that we collect through our Google statistics package in a manner that does not personally identify any individual. We use Non-Personally Identifiable Information to make our website more interesting and useful to you. We also track the pages or documents accessed within our website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help our advertising partners or our site design teams create advertisements our visitors and customers might like.
Cookies: Like many other commercial sites, our website utilizes standard technologies called “cookies” to collect information about how our website is used. A cookie is a small data text file, that a website store on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to us. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store a customer’s password, personalize home pages, and identify which parts of a site have been visited.” For instance, cookies allow us to prepopulate (or fill in) an email field with your email address if you revisit one of our websites. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.
No Personally Identifiable Information is recorded. When you click through to our website from a promotional email, our third-party advertising service partner may send a cookie to your hard drive recording your IP address and other related information.
We may utilize third party companies in an effort to deliver you tailored content and advertising that matches your interests when you visit our website as well as other websites. You may opt-out of the use of anonymous information for tailored advertising purposes. To learn more or to choose to opt out of receiving this personalized content, please visit the Network Advertising Initiative by clicking here. If you delete your Cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
3. INFORMATION WE SHARE WITH OTHERS
a. Our Contractors
We contract with other companies to provide certain services to Star Trek Wines to provide contests and create our website. In some instances, these contractors may have access to Personally Identifiable Information but they are contractually obligated to maintain the confidentiality of the information and to use it only for purposes of carrying out the business of Star Trek Wines.
These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Star Trek Wines.
b. Third Parties
Your personally identifiable information is never shared with any third party (except as described above to our contractors who use it ONLY to carry out Star Trek Wines business.)
c. You may also “opt-in/opt out” of certain uses of your personal information as well as review or request changes to your personal information by sending an email to us at [email protected]
4. DISCLOSURE EXCEPTIONS
Notwithstanding the above policies, we may disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:
a. To comply with legal processes such as a search warrant, subpoena or court order;
To protect the company’s rights and property;
To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
To protect against misuse or unauthorized use of our website; or
During emergencies, such as when we believe someone’s physical safety is at risk.
5. YOUR CHOICES
We offer choices about the types of information you receive from us. If you prefer not to receive product information or other communications from Star Trek Wines or if you prefer to receive them less frequently, please contact us at [email protected]
Please be sure to provide us your exact name and address, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
6. EMAIL USE
When you provide us your email address, we may send you emails necessary to respond to a request. It is our intent to send you our newsletter only if you have agreed to receive it. Instructions on how to unsubscribe are included in our newsletter and any other promotional e-mails we send you.
7. LINKS TO OTHER WEBSITE
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of Star Trek Wines and have established their own privacy and security policies. Star Trek Wines does not have any control over the privacy practices of these sites. For the best online experience, we strongly encourage you to review these policies at any site you visit.
8. SECURITY
It is our intent to protect against the loss, misuse, or alteration of information that we have collected from you. We employ reasonable security measures to protect the security of the information you submit to us. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. We encourage our partners and service providers to adopt and follow stringent consumer privacy policies.
9. PRIVACY OF CHILDREN ON OUR WEBSITE
It is our policy not to collect Personally Identifiable Information from any person under 13 because children are not permitted to use this website, and we request that children under the age of 13 not submit any Personally Identifiable Information to us through the website. If we learn that we have inadvertently gathered Personally Identifiable Information from children under 13, we will promptly remove such information from our records.
10. POLICY CHANGES
Star Trek Wines may modify this Privacy Policy at any time in our discretion without notice. Your use of this website will be conditioned upon the Privacy Policy that is posted on our site at the time of your use. In addition, please be sure to review our Terms of Use before proceeding to use our website.
11. QUESTIONS OR COMMENTS?
For questions, comments or assistance, we invite you to contact us at our email or physical address at the beginning of this Policy.
HOW TO CONTACT US
If you have any comments or questions, please do not hesitate to contact us at [email protected]– you can also visit our Contact Us page.
Last revised July 2019